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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Thorsen

Kim Thorsen

August 21, 2024

5  out of  5
rating by Kim Thorsen
"After submitting a request for quote on the app, I was contacted immediately by this office! Cheyenne White was extremely helpful with setting up a new insurance policy and answered all of my questions. Outstanding customer service!"
We responded:
"Thank you, Kim for your kind words and the 5-star review! We appreciate you sharing the excellent service you received from Cheyenne. Feedback like yours really makes our day! At State Farm, we pride ourselves on being simple to work with, and it’s wonderful to know we’ve lived up to that with you. We'll be sure to pass your kind words along to Cheyenne. Thank you for choosing State Farm, and remember, we’re here when you need us! - Adalie"
Profile photo of Ashley Schaefer

Ashley Schaefer

August 18, 2024

5  out of  5
rating by Ashley Schaefer
"Adalie and her team are always very helpful and quick to respond to questions or policy changes!"
We responded:
"Thank you for your kind words about our office and the review on your experience with us, Ashley! I am glad we were able to help you out with what you needed and provide you with the standard of customer service we hold ourselves to. If you have any other questions, give us a call! - Adalie"
Profile photo of Brian Hamblen

Brian Hamblen

August 16, 2024

5  out of  5
rating by Brian Hamblen
"Cheyenne was very helpful with getting me car insurance and even added on renters insurance! I'm happy to have an insurance agent that I can go in and see at the office now! Not much of a computer person But she took time to explain it to me."
We responded:
"Brian, we're so glad to hear that Cheyenne was able to assist you with both your car and renter's insurance! It's great that you can now stop by the office whenever you need us. We're always here to help, no matter how you prefer to do business. Thanks for choosing us! - Adalie"
Profile photo of Marc Malinger

Marc Malinger

July 23, 2024

5  out of  5
rating by Marc Malinger
"I needed a renter's insurance policy to begin next week for my son attending IU. I went looking for a quote, got busy, and didn't finish. An hour later, I got a call from Cheyenne who asked if she could help me with the quote. I told her my needs and she explained the coverages, additional limits, and premiums, and I can pay for it monthly without any finance charge. Cheyenne made the whole process simple and was very prompt in getting my son what he needs."
We responded:
"Thanks so much for the 5-star review, Marc! We're delighted to hear that you were pleased with our service and pricing. Cheyenne will be thrilled to know she made your experience memorable. We look forward to continuing to serve you with the same level of excellence on your next visit! - Adalie"
Profile photo of Kelly Curtis

Kelly Curtis

July 20, 2024

5  out of  5
rating by Kelly Curtis
"Adalie was so helpful with helping my family and I get our insurance arranged during a crazy time of life! Highly recommend!"
We responded:
"Thank you for the kind words and the 5-star review, Kelly! We are so glad we were able to help you with your insurance needs. We truly appreciate you and your business and if there is anything else we can do for you, don't hesitate to reach out to us! - Adalie"
Profile photo of Russell Brummett

Russell Brummett

July 10, 2024

5  out of  5
rating by Russell Brummett
"Very helpful, understood my situation and corrected the issue right away."
We responded:
"Russell, thanks so much for the awesome review, and for your feedback! We are so glad we were able to understand and help you with your situation. Please don't hesitate to reach back out to us if there is anything you need. thank you so much for your business and support! - Adalie"
Profile photo of Jamie S.

Jamie S.

July 9, 2024

1  out of  5
rating by Jamie S.
"Keep getting quotes for people’s insurance sent to my email that are not my own. I’ve asked repeatedly for my email to be removed from being associated with those quotes for those people and continue to receive emails."
We responded:
"Hi Jamie, I apologize for the inconvenience you've experienced. We take your privacy seriously and will ensure your email is removed from our system immediately. Please reach out to us directly if you have any questions or concerns on the matter. - Adalie "
Profile photo of trace Callahan

trace Callahan

July 4, 2024

1  out of  5
rating by trace Callahan
"Sara helped us with a claim after our work truck was involved in an accident. She even assisted in find a rental work truck during the repairs. We became State Farm clients. Then found they could not insure us due to our business activity. We canceled our insurance May 24th. In July, we are still told they cannot refund our policy payments as they have not proceeded our cancelation. Not sure how long to get our refund. This had not been a good experience."
Profile photo of Ron

Ron

June 29, 2024

1  out of  5
rating by Ron
"Quote from this State Farm (Adalie Allen) was MUCH higher than the same coverage from another State Farm in the area. Go elsewhere."
We responded:
"Ron, we're sorry to hear that you found our quote higher than expected. We strive to offer competitive rates and excellent service. We'd appreciate the opportunity to discuss your concerns further and see if we can find a resolution that better meets your needs. Please feel free to contact us directly. - Adalie"
Profile photo of Heath Owens

Heath Owens

June 10, 2024

5  out of  5
rating by Heath Owens
"The ladies at Allen insurance office were amazing to work with!! I highly recommend them for all your insurance needs"
We responded:
"Heath, thank you so much for the 5-star review and your kind words. We're so glad you had a wonderful experience with the team at my office. It’s our pleasure to assist you with your insurance needs. Your recommendation is highly appreciated, and please remember, we’re just a call away if you need any more assistance or have any questions! – Adalie"
Profile photo of anita cole

anita cole

June 3, 2024

5  out of  5
rating by anita cole
"Cheyenne was wonderful. I was very pleased with the customer service she provided."
We responded:
"Thank you, Anita, for your review! It's great that Cheyenne provided you with such excellent customer service. We’ll strive to make sure that each experience with us is just as wonderful. If you have any other needs or questions, don't hesitate to reach out. We're here for you! - Adalie "
Profile photo of Jackson Hembree

Jackson Hembree

June 3, 2024

5  out of  5
rating by Jackson Hembree
"Small unit team. Same day service. No haggle price, simple add on policy’s. From auto to home owners, they keep me out of personal lawsuits and protect my family on the road and at home. I choose to work with them because of their local roots in Bloomington. Quick response and solution for my growing family and company. Keep up the good work. Until next time"
We responded:
"Such an awesome review, Jackson! Thank you so much for taking the time to say such kind things about our office and staff. We appreciate you and your business. Pease let us know if there is anything else we can do for you. We're only a call away! - Adalie"
Profile photo of Luis Garcia

Luis Garcia

June 3, 2024

5  out of  5
rating by Luis Garcia
"Cheyenne did a really good job, helping me find an affordable option for my insurance while still giving me best quality possible! 10/10 Would recommend."
We responded:
"Luis, thank you so much for your kind words! I'm thrilled to hear that Cheyenne provided excellent assistance in finding an affordable insurance option without compromising on quality. We greatly appreciate your recommendation and look forward to assisting you further in the future. - Adalie "
Profile photo of Eric Oxender

Eric Oxender

May 25, 2024

5  out of  5
rating by Eric Oxender
"Friendly and easy to work with, competitive pricing"
We responded:
"Thank you, Eric, for the fantastic review! We're happy to hear that our friendly service made your experience a breeze. Your happiness and confidence mean the world to us, and we can't wait to assist you with any future needs. Remember, we're just a call away whenever you need us. Stay safe and have a wonderful day! - Adalie"
Profile photo of Annette Brown

Annette Brown

May 24, 2024

5  out of  5
rating by Annette Brown
"Always helpful, efficient and reliable! Great staff!"
We responded:
"Annette, thank you so much for the kind review. Your satisfaction with our service means the world to us. We appreciate you and your business, and if there is anything else we can do for you, please don't hesitate to let us know. Have a great day! - Adalie"
Profile photo of Timothy Stewart

Timothy Stewart

May 24, 2024

5  out of  5
rating by Timothy Stewart
"She provided a quick quotation for a new motorhome we were considering. The price was right and we moved forward with the RV purchase. She was able to get policy roll for us over the phone and through messages while we were traveling."
We responded:
"Thank you, Timothy, for the fantastic review! We're happy to hear that our friendly service made your experience a breeze. Your happiness and confidence mean the world to us, and we can't wait to assist you with any future needs. Remember, we're just a call away whenever you need us. Stay safe and have a wonderful day! - Lisa"
Profile photo of Elizabeth Barrow

Elizabeth Barrow

May 20, 2024

5  out of  5
rating by Elizabeth Barrow
"I switched to State Farm this year. I have worked with both Sara J. and Kori K. They have both been fantastic about helping me make the transition a smooth one. They respond quickly and I really appreciate that."
We responded:
"Elizabeth, thank you so much for the 5-star review and your kind words! It’s great to hear that Sara and Kori provided you with fantastic service and made your transition to State Farm smooth and seamless. Quick and responsive service is what we strive for, and we're glad to know you appreciate it. If you need anything else, we're here to help. - Adalie"
Profile photo of Mystic Minnick

Mystic Minnick

May 17, 2024

5  out of  5
rating by Mystic Minnick
"Sara Wade has been amazing through the whole process! Very prompt and always there to answer questions or switch vehicles on my policy because my fiance doesn’t know how to stop buying cars"
We responded:
"Mystic, thank you so much for the wonderful 5-star review! It sounds like Sara Wade has been providing excellent service by being prompt and readily available to assist you with any questions or changes to your policy. Managing multiple vehicles can be a challenge, especially when there's a frequent addition of new cars. It's fantastic that Sara has been there to accommodate these changes and help you navigate through them. If you have any further questions or need assistance with anything else, feel free to reach out to Sara or the team. - Adalie"
Profile photo of CHARLES LEHMAN

CHARLES LEHMAN

May 15, 2024

5  out of  5
rating by CHARLES LEHMAN
"The staff was great help. They offered to try and solve both my problems quickly."
We responded:
"Thank you for the 5-star review, Charles! We're glad that our crew was able to bring friendliness, helpfulness, and knowledge to the table. We appreciate you and your business, and if there is anything else you need, don't hesitate to reach out! We look forward to serving you in the future! - Adalie"
Profile photo of Richard Isler

Richard Isler

May 15, 2024

5  out of  5
rating by Richard Isler
"Helped out with everything and detailed everything"
We responded:
"Hi Richard - Thank you for the review! We're always happy to help with any questions in as much detail as the customer would like. Let us know how we can help in the future. - Adalie"
Profile photo of Enid Wagstrom

Enid Wagstrom

May 15, 2024

5  out of  5
rating by Enid Wagstrom
"I was helped by Cheyenne White, who provided most excellent assistance switching to State Farm for my Home and Auto insurance. She was very professional, knowledgeable and patient with my questions. She explained everything carefully and compared State Farm's coverage with the insurance coverage I already had. She thoroughly explained State Farm's products. I highly recommend Cheyenne and State Farm."
We responded:
"Enid, thank you so much for your kind words, and for leaving us a 5-star review! At State Farm, it's important to us that we provide excellent customer service. It's awesome to hear that Cheyenne went above and beyond to make the process a breeze! We'll make sure to let her know how much you appreciated her outstanding service. If you ever find yourself in need of assistance again, you know where to find us. We're always here to help! - Adalie "
Profile photo of Robert Douglas

Robert Douglas

May 15, 2024

5  out of  5
rating by Robert Douglas
"Always helpful and great to deal with."
We responded:
"Thank you for the five-star rating, Robert! We're happy to see that you had a positive experience with us. If there's anything specific that stood out or if there's more we may do to assist you, please let us know. Your feedback is incredibly important to us. Thanks for choosing our office! - Adalie"
Profile photo of Jeff Buggs

Jeff Buggs

May 7, 2024

5  out of  5
rating by Jeff Buggs
"If you’re looking for good insurance with great people to work with give Sarah a call at State Farm. She’s great with explaining all information and prices and rather it’s a good deal! Clover"
We responded:
"Thank you for the wonderful review, Clover! We're so glad you had a positive experience with Sara at our office. It’s fantastic to know she helped clarify all the details for you. Your happiness is our top priority, and your feedback is greatly appreciated. We look forward to serving you again soon! - Adalie "
Profile photo of Duane Jewell

Duane Jewell

May 6, 2024

5  out of  5
rating by Duane Jewell
"Duane Jewell here I'm so happy to of made the switch to State Farm. Kori wass a breath of fresh air. All of ladies in the office are so fun to interact with. I made an awesome choice! Have a pleasant day!"
We responded:
"Duane, thank you so much for leaving us a 5-star review! We are so happy to hear that your service was top-notch! At State Farm, we strive to provide excellent customer service as well as great products. We are so grateful you chose to be a part of our State Farm family. We appreciate you and your business and if there is anything else you need help with, don't hesitate to give us a call. We look forward to serving you in the future. - Adalie "
Profile photo of Kam and Bray All Day

Kam and Bray All Day

April 29, 2024

5  out of  5
rating by Kam and Bray All Day
"Kori was great and went above and beyond helping us with our policies."
We responded:
"Kam and Bray, thanks for leaving such a fantastic review! We are so glad that Kori went above and beyond to help you guys. We will be sure to let her know of your kind words. We truly appreciate your business and support, and we look forward to meeting all your insurance needs in the future! - Adalie"